Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
spacious rooms
helpful staff
lacked information
mixed service
8.4/10
Great
Rooms
8.4
Location
9.2
Service
7.6
Dining
8.0
Guest reviews
8.4/10
based on 5 reviews
8.7
8.7/10based on 1181 reviews
Harold
United Kingdom,
January
2024
7.8/10
The hotel is conveniently located near the stadium in Laval, making it perfect for event attendees, and offers a great experience to explore the city. The rooms are clean and spacious, though some small details were lacking. The service was a bit mixed, with some staff members being professional and helpful while others seemed distant. The dining options provided a variety of quality food, exceeding our expectations in some aspects. The facilities were satisfactory overall, offering the essentials for a comfortable stay.
Rooms
8.0
The rooms are clean and a good size, but lacked some information like contact details for reception. Being on the main thoroughfare side, there was some noise initially which decreased later on.
Service
7.0
The service was a bit mixed with some staff members being professional and helpful, particularly George who went out of his way to assist us. However, others appeared disinterested.
Location
9.0
The hotel's location near the stadium in Laval is excellent for event attendees and offers easy access to many restaurants and downtown Montreal.
Dining
8.0
The dining experience exceeded our expectations with a variety of quality food options, including more than a typical continental breakfast.
Facilities
7.0
The facilities provided were adequate for a comfortable stay, covering essential needs for guests.
spacious rooms
lacked information
Michelle
United Kingdom,
September
2023
8.6/10
The hotel room was very impressive, without a doubt the nicest hotel and hotel room we have ever been to, though it was not a prime room like I had booked. The service was very helpful and polite, with bilingual staff easily conversing in English. The location was great, close to most shopping, entertainment, and leisure centers, but further from the airport than described. The dining experience was also delicious and exceeded expectations. The facilities were excellent, spotless, and comfortable, especially the bed.
Rooms
9.0
The room was excellent, spotless, and had a comfortable bed.
Service
8.0
The service was very helpful and polite, with bilingual staff easily conversing in English.
Location
9.0
The location was great, close to most shopping, entertainment, and leisure centers, though further from the airport than described.
Dining
8.0
The dining experience was also delicious and exceeded my expectations.
Facilities
9.0
The facilities were excellent, spotless, and comfortable.
John
United Kingdom,
August
2023
8.2/10
My stay at the hotel was a pleasant surprise! The rooms, especially on the 2nd floor, were larger and better appointed than I expected, equipped with everything I needed and without pay per view. The service was efficient overall, although not overly friendly in some interactions. The location was ideal for exploring with plenty of nearby dining options, though room cleaning was late. The dining experience exceeded my expectations, offering a variety of breakfast options beyond the usual continental fare. The facilities were well-maintained and added to the overall positive experience.
Rooms
8.0
The rooms were well equipped and decent in size, especially on the 2nd floor.
Service
7.0
The service was efficient but lacked a bit of friendliness at times.
Location
9.0
The location was convenient, close to shopping, entertainment, and dining options.
Dining
9.0
The dining experience was excellent, offering a variety of delicious options beyond the standard breakfast fare.
Facilities
8.0
The facilities were well-maintained and added to the overall positive experience.
Benjamin
United Kingdom,
July
2023
7.6/10
The hotel's rooms, while not the best I've seen, were very clean and supplied with many towels and amenities. The service was friendly and helpful, although it could have a little better mood. The location is outstanding for exploring Laval, close to many shopping and entertainment centers. The dining experience, while lacking bacon and carb-heavy, offered a variety of baked goods and fruits. The facilities were good overall.
Rooms
8.0
The rooms were very clean and well-equipped with a kitchenette, coffee machine, and a safe.
Service
7.0
The service was friendly and helpful with a smooth check-in process.
Location
9.0
The hotel's location is outstanding for those exploring Laval, close to major shopping and entertainment centers.
Dining
7.0
The dining options were generous with a variety of freshly baked goods, fruits, and beverages.
Facilities
7.0
The facilities provided were good overall.
Steve
United Kingdom,
July
2023
9.0/10
I had a wonderful stay at this hotel! The rooms were warm, amazingly clean, and had a huge king size bed along with a convenient kitchenette. There are also many other restaurants close by, and it's only a 30-minute drive to downtown Montreal or the airport. The service was top-notch, with courteous and helpful staff who were professional and accommodating. The location is outstanding, especially if you want to explore everything Laval has to offer, being close to shopping, entertainment, and leisure centers. The dining experience was a mix of delicious dishes but with some room for improvement in variety. Overall, I found the facilities to be excellent – a great value for money.
Rooms
9.0
The rooms are incredibly clean and cozy, offering a spacious king-size bed and a useful kitchenette.
Service
9.0
The service here is exceptional, with staff that are always professional, accommodating, and focused on the well-being of guests.
Location
10.0
The hotel's location is perfect for exploring Laval, with convenient access to all the shopping, entertainment, and leisure centers in the area.
Dining
8.0
While the food was delicious, some more variety in breakfast options would have been appreciated.
Facilities
9.0
The facilities provided were excellent, adding great value to my stay.